At Acosta Heating & Cooling in Charlotte, North Carolina, we don’t take a vacation! We are ready for furnace repair or servicing (or any other HVAC problems) 24 hours a day, 365 days a year. Because we are a service company, we have highly trained professionals who are on standby 24 hours a day. Even if it’s Christmas Day, we’ll be there for you.
One of homeowners’ biggest fears is that contractors who work in their homes will destroy things or make a mess. Not us! We guarantee that we’ll leave your home better than we found it. If not, we’ll gladly pay to have your entire home professionally cleaned. That’s how confident we are.
Our air conditioning and furnace repair technicians are the best in workmanship, attitude and skill. We run extensive criminal background checks before employing anyone, and we also carry out random drug testing. We promise that our technicians will treat your home with respect and complete the job with precision and speed. They will wear floor-savers, clean up when they are done, and will be personally responsible for your total satisfaction.
Our air conditioning and furnace repair workers are polite and courteous and won’t use foul language inside your home or anywhere on your property. When they have finished, if they haven’t performed in accordance with these standards, we will extend your MSA (Money Saving Agreement) to include an extra visit at no charge. We do ask, however, that you tell us about your dissatisfaction on the same day that furnace repair, or any other job, was completed.
Go to https://www.acostainc.com/services/money-saving-agreement for detailed information about our MSA.