Schedule Service

Customer Reviews

Want to Let Us Know How Your Service Experience Went?

Acosta’s Customer Reviews

Thanks to our many loyal customers, in 2012 Acosta Heating & Cooling celebrated it’s 40th anniversary! Our team has enjoyed building great relationships with people like you as we take care of all your indoor comfort needs. It has been and continues to be a pleasure!

Whether it is for your home or place of business, we are dedicated to providing the highest level of customer service, expertise and quality workmanship throughout the greater Charlotte area. Contact Acosta Heating & Cooling today, and come home to comfort.

From 795 reviews
Jennifer L
Jennifer L

I had 2 of your men, Dominique and Ashley, out in my home today to install a new Rheem HVAC Unit in my home yesterday. Having worked in the public and private accounting sector for over 20 years with all levels of people I felt I should …

read more
William K
William K

Your technician Duke Beam was prompt, informative, professional and cleaned my unit that I have never seen performed before.

Claudia F
Claudia F

Shannon was the best person we've ever had from Acosta You need to give her a raise

Miles Grooms
Miles Grooms

Had a great experience with Trevaris of Acosta. He not only resolved a recurring issue with my unit, but he provided first class customer service over a two day period. He's an incredible professional who truly cares about my well-being and…

read more
Response from business owner

Thanks Miles! We appreciate your business and you taking the time to write this awesome review of our install team!

via Google
Miles Grooms
Miles Grooms

Had a great experience with Trevaris of Acosta. He not only resolved a recurring issue with my unit, but he provided first class customer service over a two day period. He’s an incredible professional who truly cares about my well-being and…

read more
Response from business owner

Mr. Grooms thank you so much for your kind words about Trevaris! Your feedback is duly noted.

via Facebook
Miles Grooms
Miles Grooms

Had a great experience with Trevaris of Acosta. He not only resolved a recurring issue with my unit, but he provided first class customer service over a two day period. He’s an incredible professional who truly cares about my well-being and…

read more
via Facebook
Liz Alls
Liz Alls

Trevarius was our technician and he was awesome!! Went above and beyond to make sure that our system was running well. Was super friendly and did a great job!!

Response from business owner

Liz, we appreciate your business and kind words about our technician Trevaris!

via Google
Barb J
Barb J

I've been an Acosta Club member for 13 years, during which time they have been coming to my house twice a year to insure that my systems are operating properly. I've never had a problem!

They replaced my A/C unit 9 years ago and it's …

read more
Response from business owner

Thanks Barb! We appreciate your years of loyalty and high praise of Acosta

via Google
Mark
Mark

Purchased a new hvac system through Costco program. Highly recommend this company. Everyone from sales to install team were great to work with.

Response from business owner

Thanks Mark! We appreciate your business and love your feedback about our team.

via Google
Russell Schwartz
Russell Schwartz

Very knowledgeable and provide easy to understand options for a new HVAC system. Explained to differences and provide a good information to help us make an informed decision. They accounted for all the rebates and even the Costco …

read more
Response from business owner

Russell thanks and we hate we couldn’t get you taken care of quicker but we appreciate your business!

via Google
Bobby Newell
Bobby Newell

Bobby is very Friendly and. Professional very. Efficient

Response from business owner

Thanks we appreciate the feedback about our technician!

via Google
Gardner Brown
Gardner Brown

They have done good work every time I have called them, always on time.

Response from business owner

Thanks Mr Brown for trusting us to do your installation. We appreciate your business!

via Google
Randy Swartz
Randy Swartz

Acosta is a great company and all of their service technicians are professional.

Response from business owner

Thanks Randy! We appreciate your business and kind words about our team!

via Facebook
Linda Cooper
Linda Cooper

Stan did an excellent job.

Response from business owner

Thanks Mrs. Cooper

via Google
Tinky Timmons
Tinky Timmons

I can’t say enough about Acosta and Shannon – even when they have to give you unsettling news, they do it with genuine caring and truthfulness! This is the best company in town and I wouldn’t use anyone else ever – they really care about …

read more
Response from business owner

Thanks Tinky! We appreciate you too!

via Google
Kevin Foor
Kevin Foor

After today's experience I am now a customer for life! I always trusted Acosta Heating & Cooling to the point that we had a brand new unit installed by them 2 years ago. Unfortunately, we had to make multiple calls for heat issues those …

read more
Response from business owner

Thanks Kevin

via Google
Mick Goodfellow
Mick Goodfellow

We have used Acosta Heaing & Cooling for many years. They have been very dependable and efficient. We don't hesitate to recommend them.

via Google
Philip Massey
Philip Massey

Courteous, knowledgeable, and punctual.

Response from business owner

Thanks Philip! We appreciate your business and kind review!

via Google
Larry DeLeon
Larry DeLeon

Acosta is always responsive and trustworthy. Shannon did our service and was thorough and a joy to work with. Highly recommended.

Response from business owner

Thanks Larry! We appreciate your trust in Acosta and your kind words about Shannon!

via Google
Barry Richards
Barry Richards

Excellent service.

Response from business owner

Thanks Barry

via Google
A S PET
A S PET

Shannon was outstanding. Her knowledge, professionalism was a welcomed relief. She diagnosed the problem, repaired, the device and resolved the issue.

Response from business owner

Thanks A S! We appreciate your business and appreciate you taking the time to write this glowing review about our technician Shannon!

via Google
David Behnke
David Behnke

Once again, we received Fantastic service and response time. Shannon was knowledgeable, friendly, and efficient.

Response from business owner

Thanks David! We appreciate your business and kind words about our awesome technician.

via Google
maureen okeefe
maureen okeefe

Nice to deal with a great company from appointment process to work detail.

Duke was professional and courteous.

via Google
Jessica Cook
Jessica Cook

Very pleased with the service for both our HVAC and electrical. Polite and professional.

Response from business owner

Thanks Jessica we appreciate your business and feedback about both our HVAC and Electrical divisions.

via Google
ronald ware
ronald ware

Once again Acosta Heating & cooling has done a great job, Jeremy B. did a maintenance check on our furnace. Jeremy was on time, great attitude, very knowledgeable in what he's doing. Thank you Jeremy and Acosta Heating & Cooling

Response from business owner

Thanks Ronald, we appreciate your business and for taking the time to write this review!

via Google
Penny Breslin
Penny Breslin

Very knowledgeable staff! Very professional and made us feel comfortable speaking about our budget and concerns. Shannon did a great job on our furnace!! Highly recommend!!!!

Response from business owner

Thanks Penny! We appreciate your review of our comfort consultant.

via Google
Ellen Klinzing
Ellen Klinzing

Jeremy was on time, super polite and very respectful of our home. Year after year Acosta has been a great HVAC partner!

Response from business owner

Thanks Ellen for the years of loyalty and kind words about Jeremy

via Google
Brandon Doyle
Brandon Doyle

In my opinion Acosta Heating & Cooling is the best Charlotte HVAC company. During the estimate, Eric Acosta spent over an hour at my home running an energy evaluation, providing system recommendations, and answering any questions I had …

read more
Response from business owner

Thanks Brandon! We appreciate your business and taking the time to compliment our excellent installation team!

via Google
Jim Simpson
Jim Simpson

Sherrod was very thorough and professional. There was absolutely no problem with him. Send him back here anytime.

The scheduling however was disappointing, because thevservice was supposed to happen between 1 and 4. However I got a call…

read more
Response from business owner

Thanks Jim!

via Google
N Brown
N Brown

Eric was very professional, knowledgeable and friendly.

Response from business owner

Thanks! We appreciate your feedback!

via Google
Karen Curran
Karen Curran

Ralph was excellent. polite all day. house clean when they were done. I will recommend.

Response from business owner

Thanks Karen! We appreciate your business and kind words about our installers

via Facebook
Susan Dosier
Susan Dosier

Bobby with Acosta Heating & Cooling came by for our furnace check today. Like so many Acosta folks we've worked with, he was on time, friendly, efficient, and effective. We're happy customers.

Response from business owner

Thanks Susan! We appreciate your business and kind words about Bobby!

via Google
MZR Church
MZR Church

Our experience with Trevaris was very pleasant. He was very professional and willing to resolve any issues we had with our unit. Our unit is up and running with no problems!

Response from business owner

Thanks MZR! We appreciate your business and kind words about our technician.

via Google
Mitchell Franklin
Mitchell Franklin

Trevaris was extremely polite and helpful, and quickly identified the problem with our heat. He has provided us with all of the information that we need to fix the issue. I highly recommend using Acosta.

Response from business owner

Thanks Mitchell, we appreciate your feedback and kind words about Trevaris!

via Google
Maryn Padula
Maryn Padula

Can't say enough nice things about Trevaris. He did an excellent job fixing our heat in a timely and efficient way. He came across as professional, knowledgeable and friendly. It was a pleasure to meet him and are grateful for the work he…

read more
Response from business owner

Thanks Mayrn! We appreciate your business and kind words about our awesome technician!

via Google
Kenneth Sass
Kenneth Sass

Jeremy did a great job of fixing and explaining my situation. A very nice person who is very good at his job.

Response from business owner

Thanks Ken! We appreciate all your years of business with us and your kind words about Jeremy.

via Google
Jane Friedman Rankins
Jane Friedman Rankins

I've used Acosta for years. Their technicians have done a good job. They've been patient in explaining the options when I've needed a repair, and their repair has stood up to several years of continued use. I have several pets and they're …

read more
Response from business owner

Thanks Jane, we appreciate all your years of loyalty to Acosta! We appreciate your business.

via Facebook
Patricia C Kremers
Patricia C Kremers

Our furnace malfunctioned during a cold spell. A very pleasant young woman responded to our call and sent a technician within 3 hours. Trevaris P ,our technician, diagnosed and fixed the problem in short order. He was pleasant , …

read more
Response from business owner

Thanks Patricia! We appreciate your business and kind words about our technician!

via Facebook
Jay Suhr
Jay Suhr

Had first fall cleaning and service on Acosta maintenance plan. Very pleased with the scheduled arrival, work and repairman.

Response from business owner

Thanks Jay, we appreciate your business we look forward to seeing in the cooling season.

via Google
Robert Abeln
Robert Abeln

Ronnie was very knowledgeable and thoroughly professional. Because of a cold snap causing a high number of repairs, he was late in getting to my house. When he did arrive, the sun had gone down but he stayed until the job was complete. …

read more
Response from business owner

Thanks Robert! We appreciate your business and kind words about our awesome technician Ronnie.

via Google
cynthia pettice
cynthia pettice

Prompt response. Transparent pricing. Clear description of what our next steps were. Tech's were on time for follow up inspection. Explained findings and resolution clearly. Very professional.

Response from business owner

Thanks Cynthia, we appreciate your business!

via Google
Marty Margeson
Marty Margeson

Acosta Cooling and Heating helped me get a new HVAC unit. Rick and Dion were very helpful, professional and knowledgeable. I had a great experience. Price is right and service is amazing. I highly recommend them.

via Facebook
Jeff Scoggins
Jeff Scoggins

Few months ago I decided I would replace my old A/C and with Costco’s reputation decided to go through them and use Acosta Heating and Air. Glad I did. I had some problems with unit but Acosta stood by their product (Lennox) and their …

read more
Response from business owner

Thanks Jeff

via Google
Lonnie Downs
Lonnie Downs

Hamza was very professional and thorough. Another great experience with Acosta Heating and Cooling.

Response from business owner

Thanks Lonnie, we appreciate your business!

via Google
Vicki Flack
Vicki Flack

This time Ronnie was my tech. He was exceptional. He was not only thorough and knowledgeable, but he didn't just go through the motions. He genuinely seemed to want to do the best job anyone could. I really enjoyed him being here. He is a …

read more
Response from business owner

Thank Vicki, we appreciate you taking the time to write this kind review!

via Google
TinaSingleton50@gmail.com Singleton
TinaSingleton50@gmail.com Singleton

The guy by the name of Dale was excellent. He came to our home and made sure our system was working correctly. He took extra time to make sure my damper system was open and working in every room in our residence. His customer service skills…

read more
Response from business owner

Thanks Tina, We appreciate your business and kind feedback about our technician!

via Google
Tina Wilson Sawyers-Suga
Tina Wilson Sawyers-Suga

They know what they are doing

via Facebook
John Hopkins
John Hopkins

Very satisfied with how quickly Don set up an Appointment for Rick to come and checkout the ac unit that quit working and after evaluating our needs gave us a quote for replacing what no longer worked. Rick was knowledgeable and a good …

read more
Response from business owner

Thanks John! We appreciate your feedback and kind words about our awesome team!

via Facebook
Omar Alaoui
Omar Alaoui

Acosta Heating & Cooling saves the day!! Jeremy, the technician, is a savior and an amazing person. I called Acosta today, after having spent so many hours trying to figure out why my downstairs AC unit wasn’t working. I tried the breakers…

read more
Response from business owner

Thanks Omar!

via Facebook
Terran Sloan-Graham
Terran Sloan-Graham

I would recommend them because they were efficient, on time, very polite, very knowledgeable, and very reliable. The technicians were very friendly, they let me know what was going on in every move they were doing and that was good if you …

read more
via Facebook
Ann Cochrane
Ann Cochrane

The hottest summer in years and of course our heat-pump decided to quit working. For four days started with sporadic AC for maybe an hour or so at a time and then nothing. Your service tech, Duke Beam came out near the end of his workday …

read more
Response from business owner

Thanks Amy! We appreciate your business and kind words about Duke!

via Facebook
Erin Holland
Erin Holland

We were having an issue with a system that Acosta installed less than 2 years ago. Andy spent a lot of time to correct the issue and explain what to do going forward. Super helpful. Very consistent service from them...we've been …

read more
Response from business owner

Thanks Erin! We appreciate all your years of loyalty to Acosta and for taking the time to write this glowing review.

via Google
Brinda Paone
Brinda Paone

We are purchasing two new Heat and Air Systems. We reviewed four local companies. We felt Donovan was very knowledgeable, understood our goals, was extremely professional, timely and was available to answer questions during our decision …

read more
Response from business owner

Thanks Brinda! We appreciate your trusting us with your business!

via Facebook
Georgie Ray
Georgie Ray

Had the stack ripped off the side of my house and my power cut off. Acosta (Tony H) came out early and provided Excellent service, A1 work, and for a great price!

Definitely will go with Acosta again

Response from business owner

Thanks Georgie! We appreciate you choosing Acosta for your electrical needs!

via Facebook
SMc Knowles
SMc Knowles

Acosta has taken care of our AC/Heat for years and we have no complaints.

The service last week was definitely outstanding.

Duke arrived as agreed upon. He was efficient, was steadly working and answered all my questions.

He is an …

read more
Response from business owner

Thanks! We appreciate your business!

via Facebook
Marshal Carter
Marshal Carter

I had just repaired my AC on 5/17/19 with Travis HVAC company in Huntersville when tragedy struck again today. My AC went out due to ants being on my contactor in the outside unit. Travis was not able to help me and didn’t try very hard …

read more
via Facebook
Katy O'Donoghue
Katy O'Donoghue

Sharrod was great. Courteous, professional and informative.

via Facebook
Geri Maddox
Geri Maddox

A+ rating for everything and everyone. All employees of this company are excellent at what they do. Made the dreaded necessity of replacing our HVAC unit simple and easy. Feel like we got the perfect system for our home and would highly …

read more
Response from business owner

Thanks Geri!

via Facebook
Kari Needham Bates
Kari Needham Bates

Sharrod did an excellent job explaining the different service options and giving our brand new HVAC system the once over. We are very happy with our Acosta system and with their tech people who make sure all is well.

via Facebook
Ted Kostich Sr.
Ted Kostich Sr.

Very professional! If you need HVAC work, would highly recommend contacting them and seeing how they can meet your needs.

via Facebook
Lynn Sass
Lynn Sass

Martin came today and he was terrific. We have used Acosta for many years at our home and condo and they have exceeded our expectations every time!

via Facebook
David Dexter
David Dexter

Professional technicians and great customer service and communication.

via Facebook
San Colechio
San Colechio

Hamza was great. He was thorough and explained everything

via Facebook
Nicoletta Basile Hennessey
Nicoletta Basile Hennessey

Eric A was one of the best sales person I have had the pleasure to meet. I am a senior and have dealt in business and personally, with many sales people and cannot sing his praises enough.

via Facebook
Roselene Sheriff
Roselene Sheriff

Happy with the service very efficient

via Facebook
Micki O'Connor
Micki O'Connor

They came out within 1.5 hrs of my call on a Saturday afternoon. Martin was courteous, friendly and professional. Repair was done promptly and for a reasonable price. I was so happy to have heat and so happy with the service, I sent Martin …

read more
via Facebook
John Taylor Bright
John Taylor Bright

Had. up install. no problem with unit.

Response from business owner

Thanks Mr. Bright!

via Facebook
Ron Winski
Ron Winski

I am a new customer of theirs, on a service contract. I had my free heater test today. Prior to Acosta, I was serviced by a local company, who I won’t name, but their initials are MJ. MJ told me I had a heat inducer going out and they …

read more
via Facebook
Karin Livinglifelikeitsgolden Smith
Karin Livinglifelikeitsgolden Smith

I have had the honor to receive service from such a wonderful crew! The team from Acosta were professional from our very first meeting and exceeded expectations. Everyone is so kind, thoughtful and respectful! They were genuinely concerned …

read more
via Facebook
John CasaSanta
John CasaSanta

They are very professional and prompt. They examined our whole system and repaired a small gas leak which we did not know we had. Thank you Ronald

via Facebook
Brandi Harrison
Brandi Harrison

I have used Acosta since 2002. They have always provided excellent and timely service.

Response from business owner

Thanks for your years business!

via Facebook
Stan Getz
Stan Getz

Excellent , on time service ...............

Would recommend without hesitation ......

via Facebook
Mary Coletta McCalvey Lenhart
Mary Coletta McCalvey Lenhart

I have a new unit. I had questions as to how to use. Aaron came over immediately to help explain. Could not have been nicer or more thorough. Highly recommend!

MC

Response from business owner

Thanks Mary for your business and for your kind words about us. Aaron is great thanks for giving him a shout out!

via Facebook
Chris Bates
Chris Bates

Thanks to Shannon H. who did troubleshooting on our aged HVAC so that we could run the AC until a replacement system can be installed. Courteous and provided clear explanations of issues and work done. Even made quick friends with our dog!

Response from business owner

Thanks Chris, we appreciate your business!

via Facebook
Cynthia House Strickland
Cynthia House Strickland

John G. was very courteous, knowledgeable and informative about our system. Went over and above since it was a completely new system and we had several questions and problems and he was able to handle all of them. We would recommend John …

read more
Response from business owner

Cynthia, thank you so much for all your years of loyalty

via Facebook
George Partelow
George Partelow

Great service. Knowledgeable staff

Response from business owner

Thanks George!

via Facebook
Jon M. Azevedo
Jon M. Azevedo

Greg came to my home today and genuinely showed concern and consideration for my HVAC needs. He did a thorough review of my current system and even gave me multiple options on the various solutions I had available to me to fix my situation…

read more
via Facebook
Mark Haupt
Mark Haupt

Very well trained, very organized, respectful and professional. I am extremely impressed with their sales and service department. Would highly recommend this company to anyone looking for heating and cooling alternatives

via Facebook
Brent McDowell
Brent McDowell

Thank you Ron for coming out and addressing my cooling needs. I appreciate the transparency, your knowledge and your professionalism. Ray Terry was correct to recommend Acosta.

via Facebook
Cami Archer Bambini
Cami Archer Bambini

have been a customer of Acosta since 2001. service regarding replacement of AC unit and diagnostics has been excellent !

Response from business owner

Thanks Camille! We appreciate your years of loyal business!

via Facebook
Amy Smith Ford
Amy Smith Ford

Micah was so patient when he was here! He was honest and knowledgeable and I never doubted for a second that he was being truthful with his diagnosis. He even took pictures so I could see what he was talking about instead of just assuming …

read more
Response from business owner

Thanks Amy! We appreciate your business and kind words

via Facebook
Linda Funderburk
Linda Funderburk

Micah was very courteous and thorough. Thanks for changing my filters. I’ve been using Acosta for over 10 years and have always been pleased with their professional service.

via Facebook
Bryan Gud
Bryan Gud

Awesome customer service we have now switched over to Acosta for our service contract.

via Facebook
Judy Bjarnason Myers
Judy Bjarnason Myers

Our technician, Tony Bohn is awesome. Wouldn’t trust anybody else! He’s the best! He’s prompt, knowledgeable, trustworthy, and efficient.

via Facebook
Jeff Schubert
Jeff Schubert

Andrew B came to our home about a week ago. The 18 yr old Trane unit had seen better days. He and Andrew E developed several bids to either repair the old equipment or upgrade to newer equipment along with adding some insulation in the …

read more
via Facebook
Javier Lima
Javier Lima

Super fun people work here! Check us out! Hi Quality everything!

via Facebook
Heather Fields Grice
Heather Fields Grice

Andy was a great tech and very knowledgeable. Would definitely use this company again!

via Facebook
Lynn Schilb
Lynn Schilb

Our thanks to Acosta's Daniel for his quick and knowledgable work getting our AC up and running on this warm evening. We will enjoy the cool air tonight. Thanks again Daniel and keep up the good work! A job well done!

via Facebook
Tom Natale
Tom Natale

My installation team (Ronnie, Tim H, and James) installed both units in my house – upstairs and downstairs over a two day period. When working inside the house they were careful to take care of the house like it was theirs by putting drop …

read more
via Facebook
Nicholas Pascal
Nicholas Pascal

Pleasurable experience.Will use again in future.Seamless experience

Response from business owner

Thanks Nicholas

via Facebook
Irene Jayson
Irene Jayson

Donovan was very professional and very helpful.

Response from business owner

Thanks Mrs. Jayson! We appreciate your business.

via Google
Steve Vondra
Steve Vondra

Very good company to deal with. They communicate with you constantly. They set up the appointment quickly at my convenience. They called 30 minutes before the technician arrived and the technician explained his findings of his visit. I …

read more
via Facebook
Frances Durham
Frances Durham

Great job!!! Was on time and cleaned up afterward. He made good recommendations and I would use the again.

Response from business owner

Thanks Frances!

via Facebook
Patty Turner
Patty Turner

Shannon was very professional and did a great job.

via Facebook
K.J. Bacon
K.J. Bacon

Micah did a great job! Very professional, explained in detail what he found and offered solutions to fix issues. Great service! Well done Acosta Heating and Cooling!!!

via Facebook

Eric was wonderful to work with throughout the process of purchasing as well as installation of our new furnace and a/c unit. Also very timely answering follow up questions. Kristen has been great in the office to deal with as well. The installation crew of Junior and Timothy was amazing.…


Jennifer Gendzel

The guy by the name of Dale was excellent. He came to our home and made sure our system was working correctly. He took extra time to make sure my damper system was open and working in every room in our residence. His customer service skills was wonderful. He gave…


Tina Singleton

Very knowledgeable and provide easy to understand options for a new HVAC system. Explained to differences and provide a good information to help us make an informed decision. They accounted for all the rebates and even the Costco offerings to show gross cost and net costs less rebates. The paper…


Russell Schwartz

I had to replace my air conditioner units and from start to finish Acosta was a top notch company to deal with. Eric the sales person was very knowledgeable and gave us a couple of options to choose from. Dustin and Ryan did the install and they were very friendly…


Diane Krajewski

Matt H handled our concern with care and resolved it by following the procedure. It was great to be taken care of! Overall Acosta team did a great job - installing a two stage - two zone heating and cooling unit - they were prompt in addressing any issues/concerns. They…


Aatika Banu

We need to have a potential issue found during a home inspection checked by a certified technician. My realtor recommended Acosta. From the initial contact through the repair the service was excellent. Initial contact was with Kristen. She told me their scheduler had left for the day but would call…


Steve Wolfe

Ronnie was very knowledgeable and thoroughly professional. Because of a cold snap causing a high number of repairs, he was late in getting to my house. When he did arrive, the sun had gone down but he stayed until the job was complete. He is also very personable. I am…


Robert Abeln

Jeremy was fantastic. He gave an honest evaluation of the state of our equipment, made the necessary repairs quickly and efficiently, and even fixed our attic stairs for us. Knowledgeable, capable, and very helpful. Courtney in the office is also terrific and kept me in the loop regarding scheduling and…


Elena Mele

After today's experience I am now a customer for life! I always trusted Acosta Heating & Cooling to the point that we had a brand new unit installed by them 2 years ago. Unfortunately, we had to make multiple calls for heat issues those past two years and again today.…


Kevin Foor

In my opinion Acosta Heating & Cooling is the best Charlotte HVAC company. During the estimate, Eric Acosta spent over an hour at my home running an energy evaluation, providing system recommendations, and answering any questions I had about the proposed work. That was a couple of weeks ago (the…


Brandon Doyle

We met with an Acosta technician and decided we needed a new system. Then, we dealt with Lauren Acosta and an installation crew of four. It was an excellent experience. We were especially impressed with Lauren. She explained all of our options and didn’t try to force anything on us.


JEFF A.,MATTHEWS, NC

The HVAC unit broke in the home we have for our son in our back yard, the first time we had to turn the heat on this season. The wonderful staff at Acosta made it a priority to get out that day and evaluate the problem. Unfortunately, we needed to…


MARY F.,CHARLOTTE, NC

On June 27th 2015 I made an appointment with your company to have my air conditioning system repaired. I have previously used Morris Jenkins for the past 7 years. After 3 different appointments with them and 3 different technicians they were ABSOLUTELY unable to provide a solution. They were like…


MICHAEL S.,CHARLOTTE, NC

It’s hard to believe that it’s already been a week since your fellows were hard at work installing my system. I have been meaning to write ever since they finished on Friday evening to say that I cannot praise Chad Hubbard and Mike Turner highly enough. They could not have…


BARBARA B.,CHARLOTTE, NC

My best HVAC experience ever. A/C was out in the bedrooms and I called my maintenance supplier of 8 years who told me they were really busy and couldn’t get me on schedule for 4 days. Called Acosta yesterday and they were friendly and empathetic to my situation and had…


JOHN W.,CHARLOTTE, NC

We have been using them for 24 years (in our former house and this one) and would not change because they always do a great job. In our former house we bought 2 Trane heating units and 2 Trane air conditioning units to replace the original ones. Whatever the problem…


-ANNE AND MICHAEL,HARRISBURG, NC